Horse Portrait FAQs

Horse Portrait FAQs – Everything You Need to Know

Commissioning a bespoke portrait is an exciting and personal experience, and I want to ensure the process is as smooth and enjoyable as possible, with horse portrait FAQs. Here, you’ll find answers to the most common questions about ordering, lead times, materials, and more.

Whether you’re wondering how to choose the best reference photos, what sizes are available, or how your portrait will be safely delivered, this section covers all the details.

If you don’t see your question listed, please don’t hesitate to get in touch—I’m always happy to help and provide any guidance you need.

I look forward to hearing from you!

Commissioning a portrait is a simple and straightforward process. Here’s how it works:

Step 1: Get in Touch
Fill out the contact form on my website to send an inquiry. I will respond by email to:
– Answer any questions you may have.

– Provide a detailed quote based on your requested size, medium, and composition.
– Reserve your place on my waiting list

Send Your Reference Photos
You can upload your reference photos directly through the contact form or email them as JPEGs to pippa@horse-portraits.com. Feel free to send as many images as you like—seeing your horse from different angles and in various lighting helps me create the most accurate and lifelike portrait.

Once I receive your photos, I will create and email digital compositions to help you visualise how your portrait will look. You may choose from several options, or we can refine the composition further if needed.
After you confirm your preferred composition, I will send you a formal quote detailing:
✔ Size & medium
✔ Chosen composition
✔ Any special requirements
✔ Price
When you accept the quote, your portrait will be added to my waiting list.

Step 2: Painting & Approval
When I begin your portrait, I will carefully bring your vision to life. Once completed, I will email you a photograph for your approval.
At this stage, any minor adjustments can be made.

Step 3: Payment & Delivery
Once you are completely happy with your portrait, I will send an e-invoice for the remaining balance, which can be paid online via:
✔ Debit or credit card
✔ BACS
✔ Paypal

After payment is received, your artwork will be carefully packaged and shipped via Royal Mail Special Delivery, ensuring:
✔ Secure, trackable, and insured delivery
✔ Arrival within two working days (UK)

If you have any further questions, feel free to reach out—I’m always happy to help!

My current waiting time is around 3 months but I can usually turn around your commission within 2 weeks if you need your portrait sooner

You can send me your reference photo or photos by attaching them when you fill in a contact form on any page on my website.
The types of digital file that you can upload to the contact form are: jpeg, png or jpg up to 15MB each in size.

You can also send me an email and attach your reference photos as jpeg, png or jpg files up to 3MB each directly to pippa@horse-portraits.com.

If you only have a original copy of the reference photo or photos that you’d like me to use and you are unable to scan photos yourself, you can send them to me by post. I recommend using registered post to ensure their safety.

You can send me as many reference photos as you like as it is always helpful to see the subject from different angles and in different lighting.

Yes, you can send me the reference photo or photos of your subject and I can advise which will be the best to use. I’ll provide digital compositions using your photos to help you choose

Yes, you can have multiple subjects in your portrait. The reference photos of the subjects need to be fairly similar in both lighting (ie both taken in outside in sunshine or inside using flash photography) and quality. There is no extra charge for extra subjects.

Yes, once the portrait is finished I will send a photo of the portrait for your approval. Changes can be made at this point if necessary and I will send a further photo. The painting will not be classed as finished until you are completely delighted.

Yes, you can buy a Gift Card for all sizes and types of portrait. My Gift Cards do not have an expiry date and can be used at any time. You can see special offers and buy Gift Cards on my Gift Card page.

When payment has been received the artwork will be sent securely packaged via Royal Mail Special Delivery to UK addresses. This service means your portrait is insured, trackable and is guaranteed next day delivery in most cases.

Yes, I offer free UK delivery. It’s important to me that my clients know there are no extra or hidden charges.

Yes, my facebook page is Pippa Elton Art where you can view new artwork fresh from the easel before I add it to my website as well as news updates, special offers, exclusive competitions, testimonials, work-in-progress and events.

From Photo to Painting

Choose The Photo

The Perfect Portrait Starts Here

Choosing the right photo is the first step in creating a beautiful, lifelike portrait. Click below for expert tips on selecting the best reference image.

View Advice

Choose the Size

Find the Perfect Fit

Selecting the right size ensures your portrait makes an impact. Click below to explore size options and find the best fit for your space.

View Options

Choose The Medium

Select Your Perfect Medium

Each medium offers a unique look and feel. Click below to explore your options and choose the perfect one for your portrait.

View Options

Contact Form

The easiest way to get in touch about your horse portrait or to send me your reference photos is to use the contact form below.

You can use the contact form for:

✔ General enquiries

✔ Starting an order

✔Sending reference photos

✔ Booking demonstrations and workshops

✔ Checking availability of classes

✔ Leaving feedback

What Happens Next?

Personal Response

Once you’ve submitted your contact form, I’ll personally review your enquiry and respond as soon as possible. Whether you have a question or are ready to commission your portrait, I’m here to help.

From Photo to Painting

I’ll assist you in choosing the perfect photo, composition, and portrait details. We’ll finalise the size, medium, and any specific requests. Once everything is agreed, your portrait will be scheduled.

Payment & Delivery

When your artwork is complete you’ll be offered secure ways to pay online and your portrait will be securely packaged and delivered to you with free tracked, insured shipping.

Dog Portraits

Discover My Dog Portraits Today

A bespoke portrait is a beautiful way to honour the dogs who bring so much joy to your life. My dedicated dog portrait website hosts a wealth of information about my artwork, how to commission a portrait and an extensive portrait gallery.

Explore my Dog Portrait Gallery – Browse a selection of beautifully hand-painted dog portraits
Inspiration for Your Commission – View different compositions to help you choose your perfect portrait
Help and Advice – Tips to help you choose the best reference photo, medium and size for your portrait
Easy Commissioning Process – Simple, stress-free ordering with free tracked, insured delivery

Visit dog-portrait.co.uk

Horse Portrait FAQs